TERMS OF SERVICE AND PURCHASE

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Last Updated March 10, 2026.

Thank you for your support and interest in Metro Bike Academy LLC.

Please review these Terms of Service and Purchase very carefully.  By purchasing our products and/or services, you are agreeing to these and are expressing that you have been given reasonable access to review these terms prior to your purchase. These Terms are binding as of the date you purchase or access our products and/or services.

General Purpose.

These Terms are between you (“Purchaser,” “you,” “your”) and Metro Bike Academy LLC (“Company,” “we,” “us,” “our”) for the purpose of purchasing or otherwise obtaining digital products and/or services (our “Products”) whether through the Company’s website at metrobikeacademy.com or any related domains or subdomains (the “Website”), or in person. The Company and the Purchaser will collectively be referred to as “Parties,” and each individually as a “Party.”

By clicking “Add to Cart,” “Buy Now,” or any other phrase on the purchase button, submitting a payment electronically or in-person, or otherwise subscribing through the Website, you are agreeing to adhere to and be bound by following terms and conditions together with the Terms of Use and our Privacy Policy, all of which are hereby incorporated by reference ( the "Terms"):

Scope of Products. Our Products include but are not limited to: Zero to Pedaling, digital downloads, templates, digital training programs, online courses, coaching services, freelance services, live sessions, workshops, etc.*

Product Delivery.

When you make a purchase and submit your payment, you will be provided with the Products as detailed on the Website {and/or as you selected prior to purchase}. Please note that product delivery will differ based on when you make your purchase and if it is a digital or physical product. For more information, please refer to [the product description, your receipt of purchase delivered by email, etc.].  {If the Product is listed as presale or pre-order, the order will be delivered as detailed on the Website. The Company will make all reasonable efforts to meet any estimated delivery dates. Should the Company be unable to meet estimated timelines for delivery of presale Products, the Company will have the sole discretion as to whether to issue a refund.}

Product Disclaimer.

You understand and agree that the content included in any of the Products is merely meant to be informational in nature and does not represent any level of legal, medical, financial, or other professional industry-specific advice. As such, our Company will not be responsible for any damages that result from the use of the Products.

No Warranties + No Guarantees.

We are providing the Products on this Website on an “As-Is” basis for individual use by you at your own risk and without any warranties, whether express or implied, including, but not limited to warranties of title; merchantability; fitness for a particular use; or any rights or licenses in these Terms.  The Company makes no warranty as to the accuracy and reliability of information set forth in the Products, the Website, and Company-related documentation.  You understand and agree that purchasing the Products does not guarantee specific results, including financial or other business gains for you personally and/or for the business. The information included in the Products is provided for informational purposes only and you are responsible for implementing any business practices or suggested actions found within these Products.

Geographic Limitations.

You understand and agree that the Products may not be suitable for your country or jurisdiction and agree that you are solely responsible for finding a licensed attorney in your area to review and modify the Products to adhere to your country’s or jurisdiction’s specific laws.

Payment + Billing.

By providing the Company with your preferred payment method, you represent that you: (i) are authorized to use, and (ii) authorize the Company to charge that payment method (the “Authorized Payment Method”) for any fees related to your purchase of the Products, including without limitation fees relating to any paid feature of the Website and/or subscription service of the Company in which you have chosen to enroll (collectively, the “Fees”). If you are taking advantage of any limited time trial-period offer and you do not cancel the service on or before the last day of the trial period, you are authorizing us to charge your payment method for the service. Unless otherwise indicated, all Fees are in [USD/other currency].

28-Day Action Guarantee.

If our Products did not meet your needs and you have followed the conditions in this section, we are willing to offer a 28-day money back guarantee.  If you practice for at least 2 hours following along the training videos in the first 4 modules including ones on balancing within 28 days of enrollment, you do not see yourself making significant progress to balance and pedal, you can get a full refund by sharing where you got stuck or the issue(s) you ran into on a short form.

Subscriptions + Subscription Cancellations.

When you purchase any Products on an ongoing subscription basis (for example: weekly, monthly, quarterly, or annually), you are authorizing the Company to process incurred and recurring Fees until the subscription is terminated and all outstanding fees have been paid in full. You must keep a valid Authorized Payment Method on file with the Company.  Recurring payments are billed in advance at 30 day intervals (each, a “Billing Date”)/on the initial date of purchase on a prorated basis, then on the [30th/number] day of the months that follow].  If we are unable to successfully process a payment of the Fees using your Authorized Payment Method, we will make a second attempt to process payment 2 days later, then we will make a final attempt 2 days following the second attempt if it is unsuccessful. If the final attempt is unsuccessful, we reserve the right to suspend or revoke your subscription until all current and outstanding Fees are paid. If outstanding Fees remain unpaid for 45 days following the suspension date, the Company reserves the right to refer your account to collections. The Purchaser has 28 days to notify the Company of any issues with recurring payments.

You are required to complete all payments for the subscription period you committed to at purchase. At the end of the subscription period, the subscription service will auto-renew on the previously set monthly, quarterly, semi-annual, or yearly basis and may be cancelled at any time in writing. If any payment is returned unpaid or the payment method is rejected during the subscription period, the Company or its service providers reserve the right to collect any applicable fees as permitted by law. If you fail to make any payment on time and fail to correct such missed payment within 7 days, or if you fail to make any one payment on time, the Company is permitted to cancel your participation in the program by providing written notice at the email address provided by you. Upon cancellation, you agree and promise to pay the Company a cancellation fee as damages equal to (i) the amount of any missed payments, plus (ii) 50% of the remaining amounts due under the Agreement. The cancellation fee is due immediately, and the Company is authorized to use any credit card or bank account on file to collect such fee. The Company will have no further obligations to perform under these Terms following cancellation.}

Chargebacks. By attempting a chargeback with your financial institution, you are expressly agreeing to pay the full cost of your original purchase, plus any fees or associated costs incurred by the Company. We have the right to present these Terms to your financial institution, any payment processing company and/or investigating agency concerning the attempted chargeback or financial dispute. 

Promotions + Discounts. We may occasionally market and/or advertise promotions, discounts, limited time offers, and/or bonuses (“Promotions”) to potential customers. You are entitled to take advantage of any active Promotions when you purchase our Products. Promotions are offered manually and/or through automated campaigns at any given time and are not guaranteed to be available when you make a purchase through the Website. We reserve the right to change or alter any Promotions at any time and at our sole discretion. If you made a purchase of our Products prior to any associated Promotions, we are unable to honor the new offer.

License for Use. By purchasing Products through our Website, you are agreeing to the Terms of Purchase, and in return, we are providing you with a limited, non-transferable, non-exclusive, revocable, personal-use license (“License”) to use the Products by yourself only.  Sharing, copying, reproducing, modifying, publishing, selling, or otherwise distributing the Products, whether publicly or privately, is expressly prohibited. You may, however, copy or print instructional materials, information, and guides within the Products for personal use, provided that all original formatting, copyright and trademark notices, and branding remains intact. Your limited license allows you to use the Products and any associated materials for yourself only. If you have multiple team members who would need access to the Products, you must purchase an additional License for each member of your team and ensure they are aware of these Terms of Purchase. You are permitted to modify, copy, edit, print, and otherwise adapt this product for use for yourself as long as you agree to adhere to all state and federal laws and intellectual property terms contained in these Terms. You are not permitted to reproduce, give away, publish, sell, or distribute this Product in any way, whether publicly or privately. You agree to modify the Products only in a manner consistent with these Terms of Purchase.

Intellectual Property.

The Company owns and retains all rights, titles, and interests in and to the Products.  Nothing in these Terms transfers any intellectual property ownership beyond the limited license described in the above section, and we reserve all rights not expressly granted to you.  Permission to alter or modify the Products in a way that is consistent with the Terms of Purchase does not grant you intellectual property ownership or the right to modify the Products beyond these conditions, and in no way expands the limited license provided upon purchase.

Consent to Use.

By submitting reviews, images, comments, testimonials, or tags (“Submissions”) to us on any platform including, but not limited to social media and online reviews, you are by default granting us a commercial license and voluntarily releasing us to use your Submissions for any reasonable future business use.  In doing so, we may use your name {and/or photo} along with any other publicly acknowledged information that has been revealed by you when referring to your Submissions on our Website, marketing materials, guides, and any other platform not expressed in these Terms.

Age Limitations.

You acknowledge you are able to perform any and all of the obligations required under these Terms of Purchase.  By submitting payment or otherwise enrolling through the Website, you warrant that you meet all legal age limits in your jurisdiction that are required to use this Website and/or purchase Products.

Changing Terms.

We reserve the right to update and revise these Terms at any time without notice to you.  Your continued use of the Products and Website after we have updated the Terms of Purchase indicates your acceptance and agreement to the changes.

Privacy + Protection of Personal Information.

We respect your privacy and are committed to protecting it.  We may use certain information that we collect from you to operate Metro Bike Academy LLC and provide our Products.  Please review our Privacy Policy to understand the types of data we collect from you and your devices (“Data”) in connection with your purchase of Products through the Website and how we use your Data.

Error in Store Presentation.

We strive to present information that is published correctly and update the Website regularly in a way that allows us to correct any resulting errors.  However, any of the content on the Website may, at any given time, be incorrect or out-of-date. We reserve the right to make changes to Product prices, specifications, processes, Promotions, availability, and to the Website as a whole at any time under any circumstance.

Termination of Use.

We may terminate your account or restrict your use of the Website at any time for any reason.  Under these Terms, you understand that you are responsible for any orders and purchases you make or charges you incur prior to such termination. The company may change, discontinue, or otherwise suspend the Website for any reason, at any time, and without prior notice to the Purchaser.

Limitation of Liability.

The Company is in no way liable to the Purchaser or any other third party for any and all damages including, but not limited to, punitive or exemplary damages or those resulting from negligence relating to these Terms, regardless of whether the Purchaser was advised of such damages, the foreseeable nature of the damages, and the legal or equitable theory upon which the claim for damages is based.

This Limitation of Liability provision does not purport to affect any liability that cannot be excluded or limited under the law.

Maximum Damages.

Our entire maximum liability and your sole remedy for any actions or claims shall be limited to the actual amount paid by you for the Products you have purchased through the Website.

Binding Arbitration.

In the event there is a dispute between the Parties that cannot be brought to an amicable mutual understanding, the Parties understand and agree that such dispute will be handled through binding arbitration in alignment with the rules of the American Arbitration Association.  The Parties understand that they will be bound by any decision rendered by the arbitrator and/or arbitration proceedings.  The arbitration itself will be held in Alameda County, California. If the arbitration is unable to move forward in the designated jurisdiction, the Company will unilaterally elect another venue for the arbitration.  The Parties will equally share in the costs and expenses of arbitration and any related proceedings.

Choice of Law.

These Terms and the Parties’ relationship are governed by the laws of the State of California.  In the event of conflicting laws, the laws of the State of California will control.

Notices.

We may provide notice to you by: (i) sending a message to the email address provided by you, or (ii) by posting to the Website. Notices sent by email will be effective at the time of sending and notices posted to the Website will be effective upon posting. You may provide notice to the Company by certified mail to Metro Bike Academy LLC 249 W Jackson St #507, Hayward, CA 94544.  Notices provided by certified mail will be effective upon actual receipt of the notice.

Severability + No Waiver. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court with jurisdiction, all other provisions set forth in these Terms will remain valid and enforceable. By failing to enforce any right or provision of these Terms, we are not waiving the right or ability to enforce the same rights or provisions in the future.  Any right or provision in these Terms will only be considered waived if done so in writing by an authorized representative of the Company.

Transfer + Assignment. You may not transfer or assign any of your rights under these Terms to any third party without the express written consent of the Company.

Force Majeure. To the extent that any failure or delay in our delivery of the Products under these Terms is caused by or results from acts or circumstances beyond our reasonable control, we will not be liable or responsible to you and the same will not be considered a breach of these Terms.  Such acts or circumstances beyond our reasonable control could include, without limitation, acts of God, fire, flood, earthquake, natural disasters, cyber-attacks, terrorism, revolution, insurrection, civil unrest, national emergency, epidemic, pandemic, labor disputes, supply chain restraints or delays in obtaining suitable materials, materials breakdown, telecommunications breakdown, or power outage.

Headings for Convenience Only. The headings in these Terms are included for convenience and reference, and are not meant to describe, define, or limit the scope or intent of any provision.

Entire Agreement + All Rights Reserved. In concluding these Terms, you understand and acknowledge that these Terms constitute the final agreement and supersede all others regarding the purchase, sale, and use of any Products and the use of the Website.  The Company reserves any and all rights not expressly granted in these Terms.

Waiver and Release of Liability

I am 18 years of age or older. This waiver and release is on behalf of the signer and all participants listed below for whom the signer is acting as an agent.

This waiver and release is in favor of all Metro Bike Academy LLC, and its affiliates, owners, shareholders, members, partners (including partners of partners), parents, subsidiaries and related entities, and any successors and assigns of such entities, and each of their respective officers, directors, employees, attorneys, agents and servant (cumulatively referred to herein as “Metro”).

In consideration of permitting me to be present at any premises in relation to Metro and/or participate in any Metro activity (“Program”), I agree that I am present or participating at my own risk. I understand that the Program may take place on and utilize Metro’s premises, articles and equipment, and may take place on and utilize premises, articles and equipment not owned, operated or controlled by Metro, including but not limited to private and public property. I understand and agree that being present at any Metro owned or operated premises or participation in the Program carries with it certain risks, including but not limited to the risk of personal injury or death, and I fully assume that risk on my own behalf and on behalf of my heirs, assigns, and/or agents. This includes, without limitation, my use of any premises whether or not owned, controlled or leased by Metro, and my use of any articles or equipment, whether or not owned or leased by Metro. I agree to release and discharge Metro and all Program affiliates, staff and instructors as well as co-participants and the owners or occupiers of any premises where the Program may be conducted (cumulatively “Releasees”) from any and all liability whatsoever for injuries, damages, claims or causes of action (known or unknown), including such injuries, damages, claims or causes of action arising out of any Releasee’s negligence.  This includes without limitation injuries or damages which may result from slipping or tripping and falling due to a dangerous condition of property, contracting an illness or disease, improper maintenance of any premises or equipment, inadequate security, inadequate supervision, and/or improper or negligent instruction.

I agree to defend, indemnify and reimburse Releasees for any fees and costs, including reasonable attorneys’ fees, incurred by Releasees or their employees or agents, in defending any claim asserted contrary to the terms of this agreement. I fully understand that if any medical treatment is provided to me, with or without my consent, such treatment will be first aid type treatment, and I waive any and all claims or causes of action arising from or based upon the provision of such treatment, including claims or causes of action based upon the negligent provision of such treatment.

By being present, participating in or attending any Program or activity in connection with Metro, whether on or off Metro premises, I consent to the use of any photographs, pictures, film, audio or video taken of me or provided by me for publicity, promotion, television, social media or any other use, and expressly waive any right of privacy, compensation, copyright or other ownership right connected to same.

I acknowledge that this release was negotiated by and between the parties, and by signing and/or participating in the Program I agree that I am participating in the program subject to this Waiver and Release of Liability, and that otherwise the cost of participation would be substantially higher. If I wished for my participation not to be subject to this Waiver and Release I would have further negotiated for same. This Waiver and Release is intended to apply to any Metro program or activity and is intended to last forever. This Agreement shall be deemed governed by and construed under the laws of the State of California.

I acknowledge that Metro is designed to and does offer a service to its clients and Program participants and is not in the business of selling or leasing cycling equipment, exercise equipment, or any other such products to the public, and the use of such items is incidental to the service provided by Metro. I acknowledge and agree that Metro does not place such items into the stream of commerce.

In addition, by being present on premises owned, occupied or operated by Metro or participating in the Program I am giving express, written consent for Metro and any of its agents or vendors to contact me (including automated dialing, and including direct human communication or automated/prerecorded message) via facsimile, e-mail, text, calls to my cell phone, calls to my work, or calls to my home. If any term, provision, covenant, or condition of this agreement is held in a court of competent jurisdiction to be invalid, void, or unenforceable, the remainder of the provisions shall remain in effect.

I acknowledge that I have carefully read this Waiver and Release of Liability and fully understand that it is a release of liability.  I am waiving any right that I may have to bring a legal action to assert a claim against the above individuals and/or entities for negligence. This waiver and release is intended to be interpreted as broadly and all-encompassing as permissible under the law of the state of California, or if the choice of law provision is for any reason not honored, the in which I am located at the time of agreement, enrollment, or purchase.